Shipping Policy

We currently accept delivery addresses in United States, United Kingdom, Germany, France, Italy, Portugal, Spain, Canada, Australia, Hong Kong, Singapore, Austria, Netherlands, Belgium, Czechia, Poland, Sweden, Finland, Denmark, Ireland, Luxembourg, Greece, Hungary, Romania, Slovakia, Slovenia, Croatia, Estonia, Lithuania, Bulgaria, Latvia. Select your country in the store to see the final shipping cost. Use the same delivery country in PayPal. Payment cannot be completed for an unsupported delivery country.

• One tote: $26.99, including standard shipping.
• Two totes: $29.99, including standard shipping.
• Three totes: $42.99, including standard shipping.
• The destination surcharge is charged once per order, not per tote. All amounts are in USD.
• No destination surcharge applies to the United States, United Kingdom, Germany, France, Italy, Portugal, Spain, Canada, Australia, Hong Kong or Singapore.

• Austria: $5.00 per order.
• Netherlands: $5.00 per order.
• Belgium: $5.00 per order.
• Czechia: $5.00 per order.
• Poland: $5.00 per order.
• Sweden: $5.00 per order.
• Finland: $5.00 per order.
• Denmark: $5.00 per order.
• Ireland: $5.00 per order.
• Luxembourg: $5.00 per order.
• Greece: $5.00 per order.
• Hungary: $5.00 per order.
• Romania: $5.00 per order.
• Slovakia: $5.00 per order.
• Slovenia: $5.00 per order.
• Croatia: $5.00 per order.
• Estonia: $5.00 per order.
• Lithuania: $5.00 per order.
• Bulgaria: $5.00 per order.
• Latvia: $5.00 per order.

Orders are normally prepared for dispatch within 1–3 business days after acceptance and payment confirmation. Estimated transit to the United States and the listed European destinations is 7–20 business days after dispatch. For Canada, Australia, Hong Kong and Singapore, please contact customer care for a delivery estimate before ordering. These are estimates rather than guaranteed delivery dates. Customs processing, remote-area delivery, weather, peak periods and local-carrier conditions can extend the timeline. If a material delay becomes known, customer care will provide the information reasonably available and help with the next step.

Please enter the recipient's full name, complete street address, postal code where applicable and a working telephone number including the country code. The telephone number is required for international delivery and carrier contact. Incorrect or incomplete information can delay delivery.

After your parcel is dispatched, customer care sends the carrier and tracking number by WhatsApp or email. Customers who paid through the website may also use the order-tracking page. Carrier scans may take time to appear after a label is created.

Unless the written order confirmation expressly states that destination taxes and duties are included, the displayed store price does not include import VAT, customs duty or carrier collection fees charged by the destination country. The customer may need to pay those charges to receive the parcel. Contact customer care if tracking has not updated for an unusual period, if a parcel appears damaged or if the estimated delivery window has passed.